Centura Health Patient Account Representative - Cash Operations in Centennial, Colorado
STATEMENT OF POLICY
A key focus of Centura's overall business strategy is talent development. Centura is committed to providing the tools and processes that will enable associates to plan their careers. The preferred practice is to post available positions on the Centura Health Career Website allowing visibility to job opportunities at Centura.
Associates are eligible to apply for an open position if they are:
Active in their current position for at least six months or have manager and HR approval to be released early;
Ratings meet expectations or higher on their PFD review;
No written warning or Performance Improvement Plan (PIP) within the last six months unless their manager receives approval from HR; and
Continuous sustained improvement is demonstrated.
Centura’s general practice is to post available positions on the Career Website for a minimum of three business days (HR reserves the right to close a posting based on the number of applications received within the three business days). The position may be posted internally and externally simultaneously. The organization reserves the right to post internally only before posting externally.
*JOB DESCRIPTION/JOB POSTING ID: 107163*
Responsible for accurate and timely processing and posting of patient claims. Facilitates resolution of billing errors and partners with Revenue Management team to ensure timely follow up of claims. Accountable for document management of digital storage, indexing, and mail distribution.
_Minimum Education Requirements_
- High School Diploma or GED required
_Minimum Experience Requirements_
- 2 years computer experience, strong customer service skills. Prior office experience in a healthcare environment, medical terminology, and the ability to multitask and prioritize, preferred.
- Not Applicable
_Position Duties (essential functions denoted with an * )_
Performs accurate and timely posting of patient claims using the revenue management billing system.*
Maintains an accuracy rate within the departmental guidelines and demonstrates the importance of quality
and integrity of capturing patient information with regards to patient confidentiality.*
Partners with facility billing personnel to ensure a consistent and timely follow up of claims.*
Utilizes problem solving skills to coordinate with revenue management team issues that may arise as it
pertains to billing.*
Researches outstanding issues to assist in the facilitation of timely account resolution.*
Accountable for the optical storage of information by scanning documents and mail distribution.*
Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.