Centura Health Credentialed Trainer II- Colorado Springs/Pueblo in Englewood, Colorado


A key focus of Centura's overall business strategy is talent development. Centura is committed to providing the tools and processes that will enable associates to plan their careers. The preferred practice is to post available positions on the Centura Health Career Website allowing visibility to job opportunities at Centura.



Associates are eligible to apply for an open position if they are:

  1. Active in their current position for at least six months or have manager and HR approval to be released early;

  2. Ratings meet expectations or higher on their PFD review;

  3. No written warning or Performance Improvement Plan (PIP) within the last six months unless their manager receives approval from HR; and

  4. Continuous sustained improvement is demonstrated.

Job Posting

Centura’s general practice is to post available positions on the Career Website for a minimum of three business days (HR reserves the right to close a posting based on the number of applications received within the three business days). The position may be posted internally and externally simultaneously. The organization reserves the right to post internally only before posting externally.


_Recruiter Contact:_



Full Time



_Position Summary_

Under general direction, organizes, prepares and conducts application-specific training programs for end-users of Health Information Technology (HIT) systems. Maintains records of training activities, employee progress and program effectiveness. Works along with Instructional Designers and Training Manager to optimize training conditions, curriculum and outcomes. Supports implementations, optimization programs, system upgrades, new-user education, and general needs of application-relevant end-users. Acts as the liaison for physicians and their staff to the hospital to ensure they are able to obtain information via our available IT solutions including Meditech, Epic, Synapse, RIS/PACS in a timely fashion. Meet and develop relationships with physicians and office staff to provide training and trouble shoot IT issues that arise in the outpatient Must pass job-specific credentialing processes. Perform other duties as assigned.

_Minimum Education Requirements_

  • BA/BS required, preferably in education or healthcare-related field.

  • Equivalent work-related experience will be considered in lieu of degree

_Minimum Experience Requirements_

  • 3 years of general computer application experience, including proficiency in Microsoft Word, PowerPoint, Excel and Outlook.

  • 3 years of electronic medical record (EMR) experience, preferred

  • 3 years of teaching/training experience, preferred.

  • 3 years of clinical experience, preferred.

  • Epic experience, preferred.

  • Must be proficient at oral and written communication and demonstrate competent listening skills.

  • Must be well organized, able to work independently and demonstrate problem solving skills.


  • After being hired, must successfully complete a 6 week Credentialed Trainer course, including a satisfactory presentation of a trial lesson to a panel of judges, and passing of a proficiency evaluation with a minimum score of 85%. For those with prior credentialing, the following is required: completion of an abbreviated Credentialed Trainer course, which focuses on Centura-specific workflow and build, along with successful paneling and passing of the proficiency evaluation with a minimum score of 85%.

_Position Duties (essential functions denoted with an * )_


  • Provide presentations to small and large groups in classroom environments, along with one-on-one teaching.*

  • Identify students in need of remedial education activities, and participate in that remediation.*

  • Act as liaison between end-users and Instructional Designers to help improve curriculum and training environment.*

  • Maintains classroom environment and accurate records of attendance.*

  • Time commitment to training will be emphasized during implementations of new HIT systems, version upgrades and optimization initiatives.*

Systems Development

  • Work alongside Instructional Designers and application analysts, to assess, change, and test functionality and content of the HIT system.*

  • Will use system customization tools to enable end-user personalization where appropriate.*


  • Provide "at the elbow" support to end-users during implementations and version upgrades, along with ad-hoc requests for support.*

  • On-Call/Remote resolution activities required. *

  • Non-traditional work hours may be needed to accommodate the end-user's schedules.*

  • Adhere to budget guidelines set forth by supervisor.*

  • Some travel will be required to support implementations, system upgrades, and regional training initiatives. Travel reimbursement will be in accordance with Centura’s policies.*


  • Will participate in optimization activities, including participation in application ASC meetings and gatherings of end-users.*

Knowledge Maintenance

  • Will maintain proficiency in the relevant applications through routine participation in their application ASC, attendance at educational events as directed by their supervisor, and passing of all proficiency evaluations as dictated by system upgrades and installations.*

*This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned

_Physical Requirements_

Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.