Centura Health Patient Access Tech Specialist in Castle Rock, Colorado

Situated between Denver and Colorado Springs, Castle Rock Adventist Hospital is a new, 50-bed acute care hospital (opened in 2013) and Level III Trauma Center providing comprehensive health care to the greater Castle Rock community and surrounding areas. From experienced emergency services to delivering babies in our innovative and comfortable Birthplace, this hospital was built as a true community partnership between Centura Health and the people of Castle Rock. In the short time since it has been open, area residents not only look to this hospital for care, but enjoy visiting its community gardens, outdoor spaces and restaurant. The ER is one of the busiest in the area and staffed with board-certified emergency physicians and specialty-trained emergency nurses. We have on-site imaging that includes MRI, CT, ultrasound, X-ray and digital mammography as well as on-site laboratory services. If you are looking for the close-knit feel of a modern, neighborhood hospital in a picturesque, family-oriented community that offers the very best of Colorado living, we invite you to explore our opportunities. For more information about Castle Rock Adventist Hospital, visit http://www.castlerockhospital.org/.

_Job Description/Job Posting ID: 128148_

_Recruiter Contact:_ MikalaFord@centura.org

*Clinic/Department: 8762 CASTLE PATIENT REGISTRATION *


_Schedule:_ Full Time

_Shift:_ Days

_Position Summary_

Daily oversight of operations and management of error, audit and productivity reports (as applicable). Provide technical expertise for multiple system interfaces within Patient Access. Tracks and trends errors to develop and conduct and/or provide input into associate training. Acts as a liaison with the Business Office, IT, clinical staff and decentralized registration areas. Troubleshoots equipment problems and communicates the needs for associates. Communicates shift needs to the supervisor or manager as appropriate. Provides input for associate evaluations (as applicable). Committee involvement as assigned. May provide project management as needed.

_Minimum Education Requirements_

  • High School Diploma or GED required

_Minimum Experience Requirements_

  • 2 years applicable experience preferred


  • CHAA certification or obtained within one year of hire (as applicable_)_

_Position Duties (essential functions denoted with an * )_


  • Accurately complete assigned reports. Contribute to the overall quality of the department measured by reports and audits. *


  • Collects and assists with quality screening for staff and or unit reports as it relates to compliance and regulatory requirements. *

  • Oversees staff assigned error report management and tracking as part of data flow and quality. *

  • Timely completion of assigned reports. *

  • Resolves/researches Patient Access department errors on multiple systems. *

  • Provides technical expertise and oversees project development within the department. *

  • Actively seeks opportunities to improve the overall service line process flow. *

  • Responsible for generating reports and statistical data relative to quality measurements, productivity and collections. *

  • Provides support to Patient Access department. *

  • Identify trends and develop/coordinate/provide training for new associates and associates that fall beneath established standards. *

  • Participate in the development and delivery of training protocols competency assessments. *

  • Educates and verify that the staff adhere to hospital and departmental policies. *

_Physical Requirements_

  • Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.