Centura Health Scheduler/Pre-Registrar in Denver, Colorado

Located in central Denver’s historic Washington Park residential neighborhood, associates at Porter Adventist Hospital enjoy beautiful surroundings, leading technology, outstanding leadership and easy access to everything great central Denver has to offer. As a full-service Magnet® designated, 368-bed acute-care referral center specializing in behavioral health, cancer care, joint replacement, spinal care, advanced robotic surgery and organ transplantation, Porter Adventist Hospital treats some of the region’s most complex medical cases and surgery patients. Our Heart and Vascular Institute is the first and only program in Colorado to receive full Heart Failure Accreditation status from the Society of Cardiovascular Patient Care. We have also received numerous awards and honors including: The Healthgrades Patient Safety Excellence Award (2014); top 50th orthopedic program ranking by U.S. News & World Report with high performing honors in eight specialties (2014); an “A” rating from the Leapfrog Group for Patient Safety (2014), as well as many others. The Porter tradition of blending science and spirit began more than 75 years ago by Denver businessman Henry Porter with his generous donation after he experienced care at a Seventh Day Adventist Facility in CA and sought to bring that same philosophy of care to Denver. If you are ready for a career where the work you do truly transcends the walls of a hospital, we invite you to learn more at: http://www.porterhospital.org/

_Job Description/Job Posting ID: 131844_

_Recruiter Contact:_ MikalaFord@centura.com

_Clinic/Department:_* 6024 PAH CENTRAL SCHEDULING *


_Schedule:_ Full Time

_Shift:_ Days

_Position Summary_

Responsible for receiving phone calls and fax requests to schedule patients for outpatient tests. Complete pre-registration of scheduled patients, and ensure a valid provider order is obtained.

_Minimum Education Requirements_

  • High School Diploma or GED required

_Minimum Experience Requirements_

  • 1 year previous Patient Scheduling or Patient Access experience preferred

  • Office experience in a healthcare environment, medical terminology, knowledge of CPT/ICD-9 codes, ability to multitask and prioritization skills.


  • None Required

_Position Duties (essential functions denoted with an * )_


  • Maintains scheduling system: ensures schedule is up-to-date with no conflicting appointments.*

  • Maintains a pre-registration accuracy rate within the departmental guideline.*

  • Demonstrates the importance of quality and integrity of captured patient information with regards to patient confidentiality.*

  • Demonstrates a working knowledge of medical insurances and the financial responsibility for the patient. Check insurance eligibility.*


  • Accurately Schedules patient exams in a timely and professional manner.*

  • Responsible for all incoming lines, handles numerous specialty calls, initiates calls to providers.*

  • Has accurate knowledge of all outpatient tests.*

  • Give instructions on all tests, especially those that require a special prep.*

  • Performs pre-registration process through timely, accurate, and courteous completion of patient clinical and financial data by telephone.*

  • Maintains the established pre-registration standards.*

  • Educates patient prior to arrival on directions to hospital and internal departments, patient portion, registration process, and any documentation needed.*

_Physical Requirements_

  • Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.